Similar to how Santa and his elves make sure everything runs smoothly on Christmas Eve, your IT support team ensures everything runs smoothly in your business: your website, emails, network, applications, software and hardware, just to name a few. 

And, while we don’t live in the North Pole, a lot of what we do is invisible to the human eye. Here’s what we get up to 365 days of the year to keep your business up and running. 

IT SupportWe maintain servers. 

Servers are snow joke. We set up and maintain the servers that perform multiple, essential jobs for your business. 

Contrary to popular belief, it’s not Santa’s Elves that look after your server room. Nope, you’ll most likely find your IT team lurking in that secret, dark room full of flashing lights, as they make sure your cables, routers, switches, firewalls and Wi-Fi are correctly configured and maintained. 

Without servers, you wouldn’t be able to:

  • Log in with your username and password to a work computer.
  • Send/receive emails.
  • Access and share files easily with co-workers.

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We keep everything updated.

IT managers ensure that all the software and applications you rely on every day are up-to-date across all of your devices. 

Not only does this help with your productivity, allowing you to make use of the latest features and releases, updates reduce your chance of being affected by viruses and malware. 

What a bauble-ache it would be if your business was left vulnerable to malicious attacks because you forgot to update a crucial bit of software. 

We back up everything. 

Backups and disaster recovery are the gifts that keep on giving. 

We set up, maintain and test backups of your files and applications regularly to help you reduce business downtime if disaster strikes or an accident happens.

And, disasters are more common than you think. Take a look at these scary statistics.

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We keep your business secure.

As cyber threats become more prevalent, and hackers more crafty, security is more essential than ever. 

In a nutshell, all of what we’ve mentioned today needs to be properly maintained and kept secure. Unfortunately, there are one too many Grinches and Scrooges out there who want to steal sensitive data. 

Investing in your IT, whatever size your business is, is essential. By working with your IT team, or hiring an IT consultant who’ll help you with all of this background work, you’ll be able to continue sleighing in business right through to 2020 and beyond.

Take a look at the IT support packages we offer or talk to a member of our team today.