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IT strategy Archives | Just Gilbey Ltd

Why Your Business Doesn't Need IT Support

Why You Don’t Need IT Support For Your Business

By | blog, IT Solutions

An IT company telling you that you don’t need IT support… wait, what?

Hear us out…

It’s a nightmare when something goes wrong with your business’ IT. Whether it’s a laptop breaking, your network going down or a lost internet connection, an unexpected problem can disrupt your day and cost you time and money.

A common attitude is “Let’s get IT support in quickly and get it fixed so we can get back to what we were working on”. 

We get it. Downtime is costly and you really need to get that project finished by close of business on Friday.

But, what if we told you that there was a way to have more control over your IT so you don’t have to worry about unforeseen tech issues?

IT support is not the answer. Managed IT Solutions is. Here’s why.

Proactive rather than reactive.

Waiting until something breaks to fix it might appear to be less expensive and easier. But, in the long run, additional problems will arise if you continue to use the same setup and ignore underlying issues.

A proactive IT company gets to know how your team works and what technology you rely on. This is beneficial for two reasons:

  1. We can pick up on any issues and nip them in the bud before they become a real problem.
  2. We know your IT environment inside out, so can resolve issues more promptly.

Added value rather than a one-time fix.

And, because we work with you to get your IT right, we can advise you on the services, apps, software and hardware that best suit your business.

Managed IT Solutions give you a chance to develop your own technology roadmap and strategy, so you can stay ahead of the game and look forward to how your business is going to grow in the future.

If you only ever get your old technology fixed, how are you going to move things forward in this ever-evolving digital world?

Fixed monthly fees rather than surprise invoices.

One of the worst things about an IT issue is that they always seem to crop up at the most inconvenient time. It could be during a quiet month when funds are slightly lower than usual, or maybe during a busy month where you have landed a few big contracts.

With Managed IT Services, you can enjoy a fixed monthly cost, instead of erratic and unwelcome bills.

One point of contact rather than multiple IT support companies.

Of course, with Managed IT Solutions, problems still rear their ugly heads.

Still, you’ll know exactly who to call when they do – in fact, your Managed IT Solutions company may have picked up on the problem before you.

When you opt for a break/fix approach, you may end up wasting even more time trying to get an IT company to come out to you.

Meanwhile, with a managed solution, a dedicated account manager – who already knows your systems and team – is on hand and committed to resolving your problem.

Still not convinced? Check out the infographic below or get in touch with us to tell us why.

Comparing-Proactive-Reactive

 

How To Setup and Maintain Backups

How To Set Up and Maintain Backups

By | IT Solutions, IT Tips

Whether you’re a startup or global corporation, backups are an essential part of any business’ IT strategy.

Creating and storing multiple copies of your data is key to preventing file loss due to device theft, malicious attacks, or even a fire or leak in your office.

We understand that backups and disaster recovery can be confusing and that duplicating and managing files is time-consuming for business owners.

This is why we’ve rounded up some basic tips on how to set up and maintain backups successfully.

 

It’s as easy as 1, 2, 3.

A key factor that discourages people from maintaining backups is the lack of knowledge of how to do so properly.

The standard recommendation is the 3-2-1 method; three copies of your data, stored on (at least) two different types of device, with one of these located offsite.

Many make the mistake of having only one backup of files. Of course, this is a lot better than having none at all, yet having two extra duplicates significantly reduces your chance of complete data loss.

You must ensure that these are stored on two different types of medium, such as a USB stick and an external hard drive. This protects you against device malfunction or physical damage to the storage units.

Lastly, you must always store one of your backups away from the other copies. By using different locations, you can cover yourself if there is a fire, burglary or another unfortunate event in your office space.  

 

But, there’s an alternative for SMBs.

You may be thinking “But, I don’t have access to an additional site to store a backup!”

Startups and small businesses can still use the 3-2-1 method, without having to hire out another office or storage space. Cloud services provide a more affordable – yet secure – service, which gives companies the opportunity to store their files on a remote server.  The files are then managed by a trusted company like Amazon and Microsoft.

These services are a great option for you if you are already using OneDrive, Google Drive or Dropbox to store documents and data because they can be seamlessly integrated.

Just remember, file sharing sites like the aforementioned are not a backup solution and should always be used in tandem with other backup methods.

For instance, one we like to use is Spanning Backup. Hosted in AWS, you can backup all of the above vendors and set up an offsite copy. It’s also a great choice as it stores multiple copies of the files.

 

Check up on them.

It’s all well and good backing up your files, but you must make sure that you are checking them regularly.

If you do not actively monitor them, how can you be certain that they are working correctly?

Depending on what systems you have in place, we’d recommend taking a look at your backups from anywhere between each month to every six months. This makes sure everything is running smoothly and that your data can be restored in full if a disaster occurs.

 

Disaster recovery.

On a similar note, outlining a disaster recovery plan is essential to limit the amount of downtime your business will experience if data loss occurs. It’s no use having a backup of your data if you have no idea how to restore it.

 

Consider automation.

Manual backups are a great way to ensure your documents are safe whilst still keeping costs low. This makes them an excellent solution for individuals and small businesses.

However, automation is something to think about sooner rather than later. Automating your backups guarantees no file is left behind. Manually copying your files is not only time consuming but can be a hotbed for human error.

This list includes just a few tips for maintaining backups and is by no means a complete guide. If you would like to discuss your backup and disaster recovery strategy further, please get in touch today

C4DI Hull

A New Look for Just Gilbey Ltd

By | Business Updates

As you can probably tell, our brand new website went live very recently!

Equipped with bright animations and plenty of space to talk about what we do, the site is everything we dreamed of and more.

We’d like to say a huge thank you to the Mattix Design Ltd team, who supported us from the very beginning until the final product, pushing us out of our comfort zones in terms of design.  

Their expertise and knowledge enabled us to not only redesign our digital presence but also reposition our business and refine our services for clients.

 

Refining our services.

It’s safe to say that we learned a lot during this process, especially when it comes to showcasing our services in a way that helps and engages our customers.

We have narrowed down our four key offerings to fit in with the following:

  • Backups and disaster recovery.
  • IT strategy.
  • Cloud services.
  • IT solutions and support.

By honing in on these areas, our clients know exactly what they are getting, whilst at the same time, they are supported fully in their IT strategy and roadmap.

To find out more, we encourage you to have a quick flick through the site and see if you love the simplicity as much as we do.

 

Passion is at the heart of everything we do.

Whilst we may look a little different, we’re still the same old friendly IT guys.

Being able to work well with our clients remains at the core of what we do, and we pride ourselves on being approachable and providing a personable service.

We quickly adapt to become a trusted extension of your team, working with you to understand your requirements and offer the best solutions to meet your needs.

 

Connections with Hull’s tech hub.

Meanwhile, being based at the Centre for Digital Innovation (C4DI) gives us direct access to some of the best talent and creative minds in Hull’s tech industry.

Our membership has served as an invaluable springboard for Just Gilbey, connecting us with all sorts of brilliant individuals and companies.

There may be something that you need that you can’t find within our main services, however, but our close relationships with other professionals – such as web developers, designers, marketers and hardware experts – allows us to link your business with the right people.

 

What’s next?

In short, we’re looking forward to the future of Just Gilbey Ltd and how we can evolve to further assist our clients.

We’ll be filling this space with useful IT tips to boost the productivity of all sorts of businesses, whether you work in a large office or from home. So watch this space!

To find out more about our new website redesign, head over to to the Mattix Design website, where our Director David Gilbey discusses the process in more detail.